Position Overview
The Facilities Administrator is responsible for leading all on-site operational activities at a large-scale VA Mail Order Pharmacy facility in Ladson, SC. This senior leadership role manages a team of 30 or more employees and is accountable for the overall performance, compliance, safety, and operational efficiency of the facility. The Facilities Administrator partners with pharmacy leadership, human resources, and government stakeholders to ensure the facility meets all contractual, regulatory, and operational standards in support of veteran healthcare services.
Key Responsibilities
Operations Leadership
- Provide daily on-site leadership and direction for all facility operations, staff, and departments
- Develop, implement, and enforce facility policies, procedures, and operational standards
- Monitor day-to-day workflows and proactively identify and resolve operational issues
- Oversee quality control (QC) reviews of facility operations and implement corrective actions as needed
- Manage facility inventory levels and coordinate space utilization and allocation across departments
- Conduct regular facility inspections to ensure cleanliness, safety, equipment functionality, and regulatory compliance
- Maintain and update facility policies in accordance with ADA, OSHA, ergonomic standards, and applicable federal and contract requirements
Human Resources & Staff Management
- Manage a team of 30 or more employees across multiple departments and functional roles
- Oversee all HR functions including recruiting support, employee onboarding, new hire orientation, and training programs
- Conduct and coordinate employee performance reviews, set performance goals, and manage disciplinary processes
- Foster a positive, mission-driven work environment that supports employee engagement and retention
- Coordinate with corporate HR and legal teams to ensure compliance with employment law and company policies
- Maintain accurate employee records, scheduling systems, and HR documentation
Compliance & Regulatory Oversight
- Ensure facility operations comply with all applicable OSHA, ADA, ergonomic, and federal regulatory requirements
- Maintain compliance with VA contract requirements, performance standards, and government reporting obligations
- Lead preparation for and participation in facility audits, inspections, and accreditation reviews
- Ensure implementation and adherence to all AIS and VA policies across the facility workforce
Qualifications
Required
- Bachelor’s degree in Healthcare Administration, Business Administration, Operations Management, or a related field
- Minimum 5 years of facility management or operations leadership experience
- Demonstrated experience managing teams of 30 or more employees in a complex operational environment
- Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
- Strong leadership, communication, and organizational skills
- Knowledge of OSHA, ADA, and applicable federal workplace regulations
Preferred
- Six Sigma Green Belt or Project Management Professional (PMP) certification
- Prior experience in a mail order pharmacy, federal healthcare facility, or VA/DoD contract environment
- Familiarity with VA contract compliance requirements and federal performance standards
- Experience with quality management systems and continuous process improvement methodologies
Physical Requirements
- Ability to conduct facility walkthroughs and inspections throughout the shift
- Ability to lift and carry up to 25 pounds as needed
- Ability to work in a dynamic, fast-paced operations environment