All In Solutions Leadership
Allison A. Hickey
The Honorable and Brig Gen (Ret.) USAF
Former Under Secretary for the Veterans Benefits Administration (VBA)
Allison Hickey is the CEO of All In Solutions LLC specializing in Transformation and Change Management, and Strategic and Implementation Planning across the full complement of People, Organization, Training, Process Improvement and Digital Technology. Previously, she served as the Undersecretary for Benefits (VBA) in the Department of Veterans Affairs. In this position, she led more than 21,000 employees in the Veterans Benefits Administration in the delivery of eight distinct lines of business to more than 12 million Veterans, servicemembers, their families and survivors and a $95-billion-dollar budget. She led a highly successful transformation effort to improve the quality and timeliness with which Veterans’ benefits are processed and delivered and eliminated a decades old backlog by 90% and improve productivity by more than 81%. During her 4.5-year tenure, VBA digitally transformed all eight lines of business and delivered six simultaneous enterprise systems on time or early, using state of the art Agile and DevOps processes. Under her leadership, VA established the new transition program for departing service members and expanded access to eBenefits – a joint VA-DoD portal with more than 60 self-service features to ease this transition.
Hickey, a pilot and aircraft commander, also has 27 years of leadership in Department of Defense (DoD) strategic and transformation planning, program and resource implementation, public and congressional affairs, and quality and organizational management. She served as head of the Air Force’s Future Total Force Directorate and as Assistant Deputy Director of Air Force Strategic Planning, leading one of the largest mission and culture change efforts the Air Force has gone through since its inception. Additionally, Hickey held the position of Air Force Future Concepts and Transformation Division Chief, focused on the integration of technologies, organizations, and operations that became the model for the Air Force of 2025. She also brings private industry experience, leading human capital management as an executive for Accenture in their work for the National Geospatial-Intelligence Agency and supported operational business processes for other intelligence community organizations in the areas of customer relationship management, call center practices, and other 21st century information technology systems. Hickey is a 1980 graduate of the US Air Force Academy, the first class to include women. She holds a BS in Behavioral Science and a MS in National Security Strategy and has recently been accepted into the Wesley Theological Seminary Masters of Divinity Program in Washington DC. She also serves as Board Member on the Military Officers Association of America (MOAA), Air Force Museum Foundation, Got Your 6 Advisory Board and Operation Finally Home Advisory Board and routinely presents at the Harvard Kennedy School of Government Senior Executive Fellows program on authentic leadership in action in the Federal Government.
Dr. Robert A. Hickey
Colonel (Ret.) USAF
Dr. Robert Hickey is the Vice President of All In Solutions and a former staff officer in the Office of the Director of National Intelligence on assignment to the Department of Homeland Security/Science and Technology (DHS/S&T) where he functioned as the program manager for the cyber vulnerability to commercial aircraft assessment. In his previous role he functioned as the Deputy Director of the Air Domain Intelligence Integration Element (ADIIE) an element of the Director of National Intelligence. ADIIE worked with partners at all levels of government, both domestic and international, and the private sector to help address the complex intelligence integration and information exchange needs of the air domain.
He joined the intelligence community (IC) in 2006 as one of the first Program Managers in the Office of the Director of National Intelligence (ODNI) Chief Information Office (CIO). He quickly advanced to the position of CIO Deputy Chief of Staff. He has held various other positions within the ODNI as the Chief of Staff and Acting Deputy Director of the National Intelligence University; Program Manager, Information Technology and Cyber Security for the National Counter Intelligence Executive/Special Security Directorate; and the Chief of Staff for the ODNI/Deputy Director Intelligence Integration/Mission Integration Division. Additionally, Dr. Hickey served 28 years of commissioned service in the Active Duty Air Force, US Air Force Reserve, and Air National Guard. Dr. Hickey was recalled to Active Duty in 2003-2004 to serve as the AF Headquarters, Pentagon, Future Total Force Initiative Division Chief. Dr. Hickey retired in 2006 as the Director of Strategic Planning and the Director of Training for the Maryland National Guard Joint Forces Headquarters. Furthermore, after leaving active duty in 1986, Dr. Hickey joined American Airlines as a pilot and after a 21-year career; Dr. Hickey retired in 2008. Dr. Hickey has amassed in excess of 9000 flying hours, flown as Pilot in Command or First Officer on nine different aircraft from the Air Force T-37 and A-10 to American Airlines MD-88 and MD-11 airliners. Captain Hickey is an Air Force Command Pilot and holds a type rating in both the MD-88 and the MD-11.
Dr. Hickey holds a Doctorate Degree in Management with a focus on information systems technology and has taught as an Adjunct Professor at Stratford University and East Coast Polytechnic Institute University. His research primarily focused on information systems security training effectiveness within federal government agencies. Dr. Hickey holds a Master’s Degree in Political Science, International affairs from Oklahoma State University, and is a 1978 graduate of the United States Air Force Academy.